![]() If you're using a Laptop it would be also more advisable to use a hard-wire connection back from the Laptop to the Router. (1)Ĭonnect your Device to a USB Port on your PC There's no need to login to MyDrive Connect. Updating your new device over USB will require "MyDrive Connect" NAV(5 Wi-Fi) devices connected over Wi-Fi do not require MyDrive Connect to be running Even if MyDrive is running you have no access the MyDrive Connect menu structures as used by the previous NAV3 & 4 devicesĬonnecting hard-wired over USB is normally more reliable than any Over The Air Connections Update the mandatory item/s first, when complete update the remaining items one at a time Deselect any other updates like Maps, Speed Cams etc. The NavCore Application and QuickFixGPS updates are force ticked by Tomtom. I always update my devices one Update at a time ![]() Tomtom NAV5 (Wi-Fi) devices will only connect to a 2.4GHz Wi-Fi networkĪll the update actions are executed on the device. Tomtom recommends a minimum Wi-Fi download speed of 30Mbps On the left-hand side of the screen is your Wi-Fi Connection Status Tap on Your WI-FI name (The one Showing as connected) To check your Connection Speed, Signal Strength & Quality If you have successfully connected your device to your Wi-Fi. Updating your navigation device using Wi-Fi If Wi-Fi is not available or is slow/unstable/unreliable. The NAV5 (Wi-Fi) devices normally update using Wi-Fi. All TomTom Services need your device to be connected to the Internet to receive the latest information.Tomtom Home is NOT compatible, the latest devices use MyDrive Connect. Currently, TomTom Services include TomTom Traffic, Speed Camera Updates and MyDrive. Most of the latest TomTom products come with a variety of services so you always drive with the most up-to-date travel information. If this does not fix the issue your device may need to be updated. To reset the device hold down the reset button(located above SD card slot,) using a small object such as a paper clip for 15 seconds. If the device does not seem to be functioning properly, then resetting the device is an option. The reset button is on the bottom of your device. Use a straightened paper clip, or something similar, to push the reset button for 20 seconds. When you do a soft reset, you don’t lose your stored data. ![]() You’ll finally hear the drum roll from TomTom that you’ll also hear when you turn on your navigation system. ![]() Press down the on/off button for 30 seconds. It says that means “the period of time TomTom supports your device with updates, services, content or accessories. These will continue to work as they do today, but the map displayed on-screen will become out-of-date and as such navigation will be less accurate. TomTom has made more than 60 Sat Nav models obsolete. Tap Settings, then tap Updates and New Items. To update over Wi-Fi®, do the following: Tap the main menu option from the guidance view. Select the map and click Update and Install to install it. Repeat steps 3 and 4 until the map is the last update remaining. Reinstall the software on your device Start TomTom HOME. How much does it cost to update my TomTom? How do I update my TomTom on my computer? How do I update my TomTom without a computer? Why isn’t my TomTom connecting to my computer? How do I connect my device to my computer? What TomTom devices are no longer supported?
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